Ordering

Ordering from discontinued designs is easy. When you find an item you would like to buy simply click the ‘add to basket’ button and your item(s) will be added to 'Your Shopping Basket' in the top right of your screen.

If you wish to edit your basket simply click on the 'Basket' button in 'Your Shopping Basket'

Once you have ordered all the items you require, simply click on 'checkout' and you will start our simple checkout process:

Please note that the image is generic and this will show for any type of glass ordered. The glasses ordered will be the ones sent.

Step 1: To begin with you will need to log in to your account, or register with us if have not yet done so. This is simply so we know where your credit card is registered to (information required by all online payment facilities) and where you would like your shopping delivered to - we take no additional information other than an email address (to enable us to send you a confirmation of your order)

Step 2: You will be asked for your Billing address. If this is the same as your delivery addresss simply tick the box at the bottom of the form. If your delivery address is different you are asked for that next.

Step 3: Confirm your order and click 'make payment'. You will be taken through to Realex to make your payment.

Once payment has been made you will receive an email confirmation with an order reference.

Then simply sit back and wait for your shopping to arrive!

BREAKAGES
Breakages must be notified to us within three days.Where applicable stickers must be on glasses and original packing retained for possible inspection.
In some cases we may request the return of broken items.

Postage rates

We have different delivery costs based on the delivery address and size of your order:

All UK orders are sent by Recorded delivery first class by Royal Mail or UPS. This can take as long as seven days during busy periods.

All international orders are shipped Airmail either by Royal Mail or UPS.

PLEASE NOTE THAT THE SHIPPING CHARGES DO NOT INCLUDE ANY CUSTOMS CHARGES THAT MAY BE LIABLE.

UK Delivery - (inclusive of VAT)
1-2 glasses - £9
3-4 glasses - £12.00
5-6 glasses - £18.00
7+ glasses - £24.00

1 decanter/vase/bowl - £12.00
2 decanters/vases/bowls - £18.00
3 decanters/vases/bowls - £24.00


Delivery to Europe - (inclusive of VAT within the EU)
1 - 3 glasses - £15.00
4 - 6 glasses - £30.00
7- 10 glasses - £40.00
11+ glasses - £60.00

1 decanter/vase/bowl - £15.00
2 decanters/vases/bowls - £30.00
3 decanters/vases/bowls - £40.00

Delivery to Rest of the World (vat is not applicable)
1 - 3 glasses - £20.00
4 - 6 glasses - £40.00
7 - 10 glasses - £60.00
11+ glasses - £80.00

1 decanter/vase/bowl - £40.00
2 decanters/vases/bowls - £60.00
3 decanters/vases/bowls - £80.00